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When Transcom met Youpal Group
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Over 12,000 of the world’s most innovative companies trust Youpal Group with their freelancer needs

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We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
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Divya Nair
Hub71
Community Operations
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We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
standing woman having smile
Divya Nair
Hub71
Community Operations
double quote having gray color
We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
standing woman having smile
Divya Nair
Hub71
Community Operations
double quote having gray color
We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
standing woman having smile
Divya Nair
Hub71
Community Operations
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When a commercial bank met Youpal
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- Adan Miller, CEO of Transacom
CSAT
Improved
Digital Revenue
Increased
UX
improved
Delivering a seamless personalized banking experience
Commercial bank
Needed
  1. Transition from product-centric to customer-centric banking services.
  2. Overhaul of outdated, siloed digital infrastructure.
  3. Streamlining of customer onboarding and international remittance processes.
  4. Digital revamp of corporate banking offerings.
4
To optimise sourcing and reduce talent costs
Youpal delivered
  1. Unified and personalized online and mobile banking interfaces.
  2. Smooth digital customer onboarding process.
  3. A corporate banking ecosystem with instant payment solutions.
  4. Implementation of open banking opportunities through APIs and third-party partnerships.
double quote having gray color
We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
standing woman having smile
Divya Nair
Hub71
Community Operations
double quote having gray color
We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
standing woman having smile
Divya Nair
Hub71
Community Operations
double quote having gray color
We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
standing woman having smile
Divya Nair
Hub71
Community Operations
double quote having gray color
We have an excellent relationship with the Youpal team who have been extremely dedicated to supporting the startups in their tech journey and always delivered high quality work. We have received several positive reviews from our startups on the quick turn around and hardwork of the Youpal Team.
standing woman having smile
Divya Nair
Hub71
Community Operations
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This is a sample testimonial from a client who used our services and is really happy to have used our talent and services. This is just an example that may change visitors minds into actually buying our services.
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Kevin Roman
Hired 24 consultants
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This is a sample testimonial from a client who used our services and is really happy to have used our talent and services. This is just an example that may change visitors minds into actually buying our services.
random image
Kevin Roman
Hired 24 consultants
double quote having gray color
This is a sample testimonial from a client who used our services and is really happy to have used our talent and services. This is just an example that may change visitors minds into actually buying our services.
random image
Kevin Roman
Hired 24 consultants
double quote having gray color
This is a sample testimonial from a client who used our services and is really happy to have used our talent and services. This is just an example that may change visitors minds into actually buying our services.
random image
Kevin Roman
Hired 24 consultants
double quote having gray color
This is a sample testimonial from a client who used our services and is really happy to have used our talent and services. This is just an example that may change visitors minds into actually buying our services.
random image
Kevin Roman
Hired 24 consultants
How this was achieved

Project Execution and Challenges

Youpal adopted a digital-first strategy, focusing on creating a relevant and engaging omni-channel experience. The initial phase involved redesigning the online and mobile interfaces to ensure consistency and ease of use.

‍

Compliance & onboarding
Through direct sourcing within YunoJuno’s marketplace, Havas gained access to a wider, vetted, elite talent pool of freelancers. Havas can now find and hire talent in a matter of hours instead of weeks, significantly reducing their time to hire. With direct access to YunoJuno’s expert sourcing team, alongside a dedicated account team, Havas is now able to maintain a consistent pipeline of roles removing hiring pressures off their internal team.
Compliance & onboarding
Through direct sourcing within YunoJuno’s marketplace, Havas gained access to a wider, vetted, elite talent pool of freelancers. Havas can now find and hire talent in a matter of hours instead of weeks, significantly reducing their time to hire. With direct access to YunoJuno’s expert sourcing team, alongside a dedicated account team, Havas is now able to maintain a consistent pipeline of roles removing hiring pressures off their internal team.

Technical Implementation

The technical approach involved using cutting-edge technologies like React.js, React Native, and IBM MobileFirst. Agile and Lean methodologies guided the project, ensuring flexibility and efficiency in delivery. Youpal's role was critical in managing the multi-vendor environment, ensuring cohesive end-to-end delivery.

‍

Resulting Transformation

The transformation brought about by Youpal led to a seamless integration of services across all platforms, enhancing the customer experience significantly. The introduction of instant payments and digital onboarding has revolutionized the way customers interact with banking services. This transition has not only improved customer satisfaction but also positioned the bank strongly in the digital banking sector.

‍

Compliance & onboarding
Through direct sourcing within YunoJuno’s marketplace, Havas gained access to a wider, vetted, elite talent pool of freelancers. Havas can now find and hire talent in a matter of hours instead of weeks, significantly reducing their time to hire. With direct access to YunoJuno’s expert sourcing team, alongside a dedicated account team, Havas is now able to maintain a consistent pipeline of roles removing hiring pressures off their internal team.
Compliance & onboarding
Through direct sourcing within YunoJuno’s marketplace, Havas gained access to a wider, vetted, elite talent pool of freelancers. Havas can now find and hire talent in a matter of hours instead of weeks, significantly reducing their time to hire. With direct access to YunoJuno’s expert sourcing team, alongside a dedicated account team, Havas is now able to maintain a consistent pipeline of roles removing hiring pressures off their internal team.
About
Commercial bank
Location
Global Operations
Industry
Banking
Employees
5000+
Joined Youpal in
2020
Ready to Join Youpal?
In a global landscape, we bridge the distance, introducing you to unparalleled talent from every corner.
Take Your First Step
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Hire Talent
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Terms & Conditions
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GDPR
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